Here’s what I did when I was having an issue with the Beaver Builder page builder not saving the contents of the page.
Just to be clear, when this particular issue happens, the page builder loads fine and you can work inside the builder, but it won’t save the changes.
This is a different issue to the Beaver Builder page builder not working, where the page builder won’t actually load. You can check out that article to see my solution.
So, there I was, crafting a beautiful landing page, dragging and dropping elements and tweaking them to perfection…
It was a Tuesday. I remember it well.
And then everything went pear-shaped. It was terrible. I pushed myself back two inches against the couch and gazed lovingly at my creation before finally sealing the deal and clicking the save…
…and nothing happened.
I clicked again, and again… but the damn thing was not saving.
[clickToTweet tweet=”To say that I cursed and spat and slammed down my best coffee mug would be to play things down.” quote=”To say that I cursed and spat and slammed down my best coffee mug would be to play things down.” theme=”style3″]
So this was my dilemma: I was unable to save my work.
Resignedly, I killed the page and opened up another one, loaded the page builder, dropped a few ready-made bits of eye candy and tentatively tried saving it. Alas, nothing saved.
Something was bust.
The thing is, the builder had been saving just fine up until this point.
Since you’re here, I’m guessing that you’re experiencing this issue too. Well, let me tell you what I discovered and, hopefully, that may just do the trick in solving your issue.
Let me point out whilst we’re here that this post and any guide I create are my own and not something the creators of this fabulous page builder put out.
Ok, that’s the disclaimer out the way. Now let’s get to the meat of this:
The Culprit of my Beaver Builder Page Builder Not Saving Issue…
First of all, if your issue turns out to be not the same as mine, you will want to resume your troubleshooting by tackling what I call the Usual Suspects:
- switch off all other plugins (except Beaver Builder)
- clear your cache
- try again
[clickToTweet tweet=”Switching plugins is almost always your first port of call when troubleshooting WordPress issues.” quote=”Switching plugins is almost always your first port of call when troubleshooting WordPress issues.” theme=”style3″]
What I do: I always open up an incognito window in Chrome, or a private page in Firefox, as these options bypass cookies (hence the ‘privacy thing’).
But if you are tackling the same issue I was, then here’s where you should be at right now:
- the page builder loads fine
- the page builder works fine
- the page builder won’t save
I had, of course, turned off all the other plugins at this point. But that didn’t make a difference.
So, I contacted the host. And guess what they found…
The firewall was freaking out each time I tried to save an edit. Seriously!
So, if you’re having issues with the Beaver Builder page builder not saving your work but loading fine, touch base with your host and ask them to check the firewall logs, especially if you’re in a shared hosting environment.
So what happened next… I hear you ask. I changed hosts, naturally. After some to-and-fro with support and their wacky firewall playing up some more, I didn’t bother to stick around. Instead, I moved to my new host and finished the website with no more hassles.
Call me fickle if you must, but having dealt with hosts for over a decade of running a digital agency, you get a feel for the good and the bad. The old shared host with the psycho firewall was an old downgraded server plan I still carried at the time. So it was time to ditch it.
You can see who I host with here.
So now, my Beaver Builder page builder loads fine.
If yours still doesn’t, go check with your host. Jump on live chat (tell me your web host has live chat!) and quickly check.
Now, since you’re a Beaver Builder user, let me tell you what I use to get access to a ton of beautiful Beaver Builder templates, sections and modules at the click of a button: